Contactless shopping in particular is sure to become the norm for many retailers who want to build more efficient stores and improve the customer experience.
In fact, a recent Mastercard poll conducted in the US in the midst of Covid-19 found that 72% of consumers prefer to skip signatures when paying for items, and more than half (51%) of Americans are using some form of contactless payment.
Offering faster queue times, seamless transactions and zero cash handling, it’s clear that these benefits will remain relevant well beyond the current health crisis.
Here we take a look at how contactless stores offer benefits to you and your customers beyond COVID-19.
Frictionless payment
Contactless payment leads to faster transactions and less wait times for customers. Customers can either complete transactions on their own device, or pay via a mobile point of sale, leading to significantly reduced wait times and freed up store associates. Zero cash handling also means there’s no need to worry about safe storage, banking or theft.
